When building a new residential or commercial premises, there are two likely scenarios you will face when deciding to connect it to the our network.

1. The electricity network is next to my property
2. There is no electricity network next to my property

For either of the options above, the pole closest to your property may in fact be owned by Chorus rather than Wellington Electricity. In this case, to utilise the pole to supply electricity to your property will require an application to Chorus so they can assess whether the pole can safely take the addition of our electricity services. This process could take up to 2 weeks for assessment and may incur a processing fee.

1.  The electricity network is next to my property:

If you need power for a new residential or commercial property, and there is an available point of supply at the boundary to your property, it is a straightforward process for getting connected to the electricity network.

• Engage an electrician for the work required to install the necessary electrical equipment from the building to the point of supply.
• Contact an electricity retailer to arrange for the installation of metering and the creation of an account for your new connection.
• When everything is ready to be livened, you can have your nominated retailer send us the new connection request on your behalf.  We will create a unique identification number for the connection and send one of our field staff to make the final connection of your property to the network.
• Note: You do not need to log a request with us in this scenario, as your retailer will do this on your behalf.

2.  There is no electricity network next to my property:

If there is no available point of supply at the boundary to your property, it is likely that we will need to carry out a small network extension.

You can make a request for us to investigate the requirements to connect your supply, and if needed, provide you with a quote for the work to install any new network extension.

Once you submit your application, someone from Wellington Electricity or one of our contractors will contact you directly to confirm the scope of work needed and begin the process for providing a quote.

Please note that the more power you might need, or the further away your property is from the existing network, the greater the amount of investigation and work may be required to provide a point of supply for you.

Within your application, you need to advise us if the new property you wish to connect has one or more of the following parameters:

• The location of your new connection is greater than 20 metres from the existing low voltage (400V) network.
• Your anticipated electrical load is greater than 100A (single phase or three phase).
• There are complicating factors that may be considered out of the ordinary (i.e. multiple ownership/responsibility for the new connection, easement requirements, complex timing considerations etc.).
• Your connection is for a multi-residential, large commercial or industrial installation.

Any of these situations may require detailed technical and/or commercial considerations to be made, which could require longer timeframes than otherwise stated for smaller network extensions.

Visit our services section to log a request for a network extension.

If you wish to contact us for any reason about your connection, please email us on WE_customerservice@welectricity.co.nz